Our Standards
Our Standards
Our Standards
A good first impression means little if the quality slips over time. We pay attention to how the work is carried out, how it’s checked, and how concerns are handled, so your workplace stays looking its best without making the cleaning another responsibility on your plate.
A good first impression means little if the quality slips over time. We pay attention to how the work is carried out, how it’s checked, and how concerns are handled, so your workplace stays looking its best without making the cleaning another responsibility on your plate.
A good first impression means little if the quality slips over time. We pay attention to how the work is carried out, how it’s checked, and how concerns are handled, so your workplace stays looking its best without making the cleaning another responsibility on your plate.
The people entrusted with your space.
The people entrusted with your space.
Our cleaners undergo police information checks and professional reference checks. Each receives hands-on training, followed by a supervised first clean where their practical skills and judgment are assessed before working independently.
Our cleaners undergo police information checks and professional reference checks. Each receives hands-on training, followed by a supervised first clean where their practical skills and judgment are assessed before working independently.
Training covers proper cleaning methods, WHMIS, safe product handling and the care of different surfaces. We provide additional guidance as requirements change with clear expectations around respecting your property, privacy and security.
Training covers proper cleaning methods, WHMIS, safe product handling and the care of different surfaces. We provide additional guidance as requirements change with clear expectations around respecting your property, privacy and security.
Every property has its own requirements.
Every property has its own requirements.
Before service begins, we walk through your property and create a detailed digital cleaning checklist. This covers routine and periodic tasks, cleaning frequencies, sensitive surfaces, restricted areas and your specific preferences.
Before service begins, we walk through your property and create a detailed digital cleaning checklist. This covers routine and periodic tasks, cleaning frequencies, sensitive surfaces, restricted areas and your specific preferences.
We use color-coded microfiber cloths to help prevent cross-contamination, HEPA-filtered vacuums and cleaning products suited to the surfaces we’re working with.
We use color-coded microfiber cloths to help prevent cross-contamination, HEPA-filtered vacuums and cleaning products suited to the surfaces we’re working with.
When your property’s requirements change, we update the checklist and communicate those changes to the cleaners responsible for your space.
When your property’s requirements change, we update the checklist and communicate those changes to the cleaners responsible for your space.
Maintaining the quality of the work.
Maintaining the quality of the work.
Our cleaners check their work before leaving each property while management conducts unannounced inspections to make sure the cleaning meets our standards.
Our cleaners check their work before leaving each property while management conducts unannounced inspections to make sure the cleaning meets our standards.
We pay particular attention to how each space is left, including the smaller details that shape its appearance and the impression it makes on those who use it.
Inspection findings and necessary corrections are documented, with reports available to clients upon request.
When something needs attention, we address it and follow up to make sure it’s been resolved without leaving you to manage the same concerns yourself.
One point of contact. Clear responsibility.
One point of contact. Clear responsibility.
A lasting relationship begins with someone who knows your property. Every FIBI client has a dedicated account manager who remains familiar with the expectations, preferences and details of their space.
A lasting relationship begins with someone who knows your property. Every FIBI client has a dedicated account manager who remains familiar with the expectations, preferences and details of their space.
With one consistent point of contact, questions receive prompt attention and concerns are handled without unnecessary delays. Regular check-ins keep us close to your experience of the service, allowing us to make adjustments before small concerns become lasting frustrations.
With one consistent point of contact, questions receive prompt attention and concerns are handled without unnecessary delays. Regular check-ins keep us close to your experience of the service, allowing us to make adjustments before small concerns become lasting frustrations.
Insurance & Bonding
Insurance & Bonding
Insurance & Bonding
$2,000,000
$2,000,000
$2,000,000
General liability
$5,000,000
$5,000,000
$5,000,000
Aggregate liability coverage
$25,000
$25,000
$25,000
Bonded up to
A better standard starts here.
A better standard starts here.
A better standard starts here.
Request a Walkthrough
Request a Walkthrough
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