Last updated: October 18, 2026
Fibi Cleaning Services (“FIBI,” “we,” “us” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit fibiclean.com, contact us or inquire about our commercial cleaning services.
We may collect personal information that you choose to provide when contacting us or requesting our services.
This may include:
Your name
Email address
Telephone number
Company name or business details
Property location and information relevant to your inquiry
Messages, questions and other information you provide
When you submit a Contact Us or Request a Walkthrough form, the information you provide is delivered to FIBI through email so that we can review and respond to your request.
We may also receive information through email, telephone conversations and other direct business communications.
Ordinary website operation may involve the processing of technical information, such as IP addresses, browser details or access logs, by our website hosting and infrastructure providers.
We may use personal information to:
Respond to inquiries and requests.
Arrange consultations and property walkthroughs.
Prepare cleaning proposals.
Communicate with prospective and existing clients.
Provide and manage agreed cleaning services.
Maintain appropriate business records.
Protect the security and functionality of our website.
Meet applicable legal obligations.
We collect and use information for reasonable business purposes and as otherwise permitted by applicable law.
We do not use information submitted through inquiry forms to send unrelated promotional messages without the consent or other legal authority required.
Where consent is required, we collect and use personal information with your consent for the purposes identified when the information is provided.
You may withdraw consent where permitted by law by contacting us.
Certain information may need to be retained or processed to meet legal obligations or complete an existing business arrangement.
We do not sell personal information provided through our website.
Information submitted through our website forms is delivered to FIBI through email. Website hosting, form-processing and email service providers may process information as necessary to operate these services.
We may also share information with service providers assisting with legitimate business activities, subject to applicable privacy requirements.
Information may be disclosed when required or permitted by law.
Our website is built using Framer.
Our website provider may use technologies necessary to deliver, operate and secure the website.
We do not currently use Google Analytics, Meta Pixel or other advertising tracking tools on our website.
We may introduce analytics or advertising technologies in the future.
Before implementing additional non-essential tracking, we will update this Privacy Policy and provide appropriate notice and consent choices where required.
You may also manage certain cookies through your browser settings.
Disabling essential technologies may affect website functionality.
We take reasonable measures to protect personal information against unauthorized access, disclosure, loss, misuse or alteration.
No method of electronic storage or transmission is completely secure, and absolute security cannot be guaranteed.
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, legitimate business requirements or applicable legal obligations.
When information is no longer required, it will be handled in accordance with applicable privacy requirements.
Subject to applicable law, you may request access to personal information we hold about you.
You may also request correction of inaccurate or incomplete personal information.
You may contact us with questions or concerns about how your information is collected, used or disclosed.
We may need to verify your identity before responding to certain requests.
Our website may include links to websites operated by third parties.
We are not responsible for the privacy practices or content of external websites.
We encourage visitors to review the privacy policies of third-party services they choose to use.
Some website, email or other technology providers may process or store information outside Canada.
Information processed in another jurisdiction may be subject to the laws of that jurisdiction.
We take reasonable steps to use service providers that offer appropriate safeguards for the information they process.
We may update this Privacy Policy as our website, business practices or legal obligations change.
Updates will be posted on this page with a revised last-updated date.
Where legally required, we will provide additional notice or obtain consent.
For privacy-related inquiries, access requests or concerns, contact:
Fibi Cleaning Services
Email: info@fibiclean.com
Phone: 236-886-3153
British Columbia, Canada
Website: fibiclean.com